English for Telephoning: How To Make and Take Phone Calls – Radhe Global

Improve your English skills, increase your confidence and employability. It’s time to pick up the phone!

Instructor Names: Jacqueline Seidel

link: https://www.udemy.com/course/english-telephone-skills/

Objective

learn English for making and taking business telephone calls increase your vocabulary increase your confidence

Curriculum

Herzlich Wilkommen!, Introduction to the Course, Who is your trainer?, Pre-Course Questions, Reviewing the Basics, Alphabet Review, Listening Activity 1 – Answering the Phone, Numbers Review, Listening Activity 2 – Numbers, Email and Web Addresses Review, Listening Activity 3 – Letters, Postal Addresses Review, Making Calls in English, Preparing to make a call in English, Making a call – introducing yourself, company and purpose for the call, Listening Activity 4 – Introducing Yourself, Important phrases for making calls, Making a call – the Quiz!, Taking Calls in English, Taking phone calls in English? – Strategies that work!, Dealing with Difficulties, Problems and Solutions when Telephoning in English, Conclusion, Self-Evaluation, Thank you and goodbye, Retired Lectures, Retired Lecture: Housekeeping: Where to find things in a Udemy Course

Paid (True/ False): True

No. Of Subscribers: 391

Rating: 4.1507273

No. Of Reviews:  44

Instructional Level: Beginner Level